Service

After-sales warranty system

Enthusiastic, proactive, professional, and efficient

While producing high-quality products, GLTech is also committed to the construction of a comprehensive after-sales service system, making it a bridge connecting users and GLTech. The Technical Support Center is responsible for receiving service acceptance, accessory supply, technical support, and customer complaint handling from customers. He is responsible for pre-sales consultation, installation and debugging, regular calibration, and lifelong maintenance of all products of our company.

Technical consulting

Installation and commissioning

Field repair

Reture to factory for repair

Parts management

Technical training

Customer return visit

Complaint acceptance

Professional team

We have an experienced team of technical experts who have excellent professional knowledge and skills in various equipment maintenance and support.

Quick response

We value your time, so we promise to respond as soon as we receive your request. We will dispatch technical personnel to your site as soon as possible to ensure that the problem is resolved in a timely manner.

Original accessories and warranty

To ensure the performance and stability of your equipment, we only use original accessories for repair and replacement. We provide quality assurance services to provide long-term and reliable protection for your equipment.

Personalized service

We understand that each customer's needs are unique, so we provide personalized service solutions. Whether you are an individual user or a corporate customer, we will tailor the best after-sales service solution to your specific requirements.

24/7 Support

Device issues will not occur on time, so we provide 24/7 technical support. No matter what difficulties you encounter, our customer service team is always ready to answer your questions and provide assistance.

Service Obligations

The product quality warranty period is one year (customizable solution), with lifelong maintenance. Repair accessories are provided at cost beyond the warranty period.
Responsible for guiding debugging and providing free technical training and support.
Set up service outlets in the customer’s local area, periodically visit users, and promptly answer their questions.
Provide 7×24 hours of after-sales service. A professional technical support team will solve the problem as soon as possible.

Service hotline
0086 150-0387-5985

International high-tech company

After-sales warranty system

Receiving requests